Hassle-Free Return Process (For all returns/exchanges not submitted before the 16 August)

For a return/Exchange, a fee of R100 applies. Please visit the following link to make payment: payment has been processed you will receive a unique payment code and an email with further instructions to complete the return/exchange process (please wait 10-20 min for the email)

🚫 Which items do not qualify for a return/exchange?

Please be aware that certain items, including discounted, sale, Black Friday, and giveaway items, cannot be returned or exchanged. Additionally, normal wear and tear, user abuse, or unauthorized alterations do not qualify for returns. Refer to our terms and conditions for more details.